STM Training

An experienced training provider for the public and private sector

What we can offer you?

Various tailor made courses to assist your company or organisation address staff safety and security  and enhance customer service including: 

· Conflict Resolution Training (including refresher training). The course meets, for example, the NHS national syllabus objectives

· Lone Worker Awareness Training

· Management of Aggression on the telephone

· Customer Care course

· ‘Hands on’ Breakaway Training

 

Each course addresses cultural diversity, and can be adapted to meet your specific workplace or organisational requirements.